Reset Password

Reset a forgotten Microsoft account password

Microsoft accountMicrosoft account dashboard

The steps below are for forgotten passwords. If you want to make changes to aknownMicrosoft account password, see Change your Microsoft account passwordinstead.

Reset your password

If the password you typed is incorrect, you’ll see a message that says:

 Your account or password is incorrect. If you don't remember your password, reset it now.

Tip: We recommend following the steps below to resolve your password issues. If you already tried this but it didn't work, use ourSign In Helper tool.

1. Select Forgot password?

If the Enter password window is still open selectForgot password?

(Or go directly toReset passwordand enter the username name again for the account you’re trying to reset and selectNext).